Harsh sales culture. - Sales Associate Guitar Center Employee Review

1.0
Jun 27, 2010
Recommend
CEO approval
Business Outlook

Pros

You obviously get a great discount on gear and coworkers are, for the most part, good people. Good coworkers make this job tolerable.

Cons

Management has a meticulous fascination with metrics and statistics rather than sheer sales numbers. My store manager was extremely dogmatic towards certain employees, fostering an environment of poor morale. The overwhelming majority of coworkers were dissatisfied with pressure to reach unrealistic store-wide performance goals, and most fellow employees had desire to leave.

Explore other reviews about Guitar Center

5.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

1.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

See reviews by: Helpful|Rating|Date|All