Commonly Undervalued by Management, Incredible Sense of Culture Among Colleagues - Sales Associate Guitar Center Employee Review

1.0
Sep 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Both regulars to the store and associates alike, my experience there were favorable for these reasons alone. I was challenged about my workplace accommodation, coerced to lie about add-on sales, and harassed when educating clients on technology as I was persistently reminded that I was not paid to explain things to people. Ironically, as a pro audio sales associate, an explanation is about 99% of the job duty. Since my departure in 2022, management has turned over and it seems new management is much more appropriate, both from an operational and functional standpoint.

Cons

Unreasonable Hours, unforgiving corporate overhead, replaceability, diminishing music retail industry.

Explore other reviews about Guitar Center

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible with hours working.

Cons

Difficult to stray away from Hal Leonard curriculum sometimes, but may be different now.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sweet deals and discounts Coworkers are very pleasant to work with Good as extra income Good for aspiring musicians to network with experts of the industry

Cons

Obsolete softwares Scheduling system software that is thenmost imperative tool as of it will be the backbone of a lesson lead for your team of instructors success it's also somewhat obsolete amd constantly crashing both IT and Upper management are aware. IT is very diligent and pleasant to work with but Upper management expects their lessons lead to work and deliver at 100% capacity while they continue to have an operating system that only works at 75% capacity, just beware of that and if you're willing to work under those conditions. With that put there go at your own discretion. Nobody gets Christmas/winter holiday vacation time off, also go at your own discretion on that one especially if you have kids and family looking for work-life-balance.

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