Pros
Helping fellow musicians attain their goals. Great experience for first time managers. It has been a fantastic time being a manager for the company and getting to know the local clientele is great and leads to connections further in life. You learn a lot from the veterans of the company and the many vendor trainers that come around often.
Cons
West Lake Village is the command center. It seems that the employee spotlight only focuses on the California stores and not enough recognition is given to the other stores in the lower 48 states. Anniversary gifts are in the form of Awardco, but the items you can order are too expensive for the first tier (5 years) of points. At least you get an enamel pin? Depending on your area, the local population can be really taxing and the staff certainly does not get paid enough to deal with the constant abuse. WLV doesn't seem to understand that all these new systems are unusable for the severely out of date computers. Definitely need a refresh. Pro Coverage seems to be the end-all-be-all since the company over-pays for inventory in the hopes that we make up for it on PC sales.