Could be the greatest retail job ever, but, it's not. - District Manager Guitar Center Employee Review

2.0
Mar 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Great team, interesting consumer base, cool gear, music industry, discounts and deals.

Cons

Teams are paid below market value from Store Manager down. Leadership is extremely closed minded and will not entertain an opinion or thought that differs from their own. This has created a culture of going through the motions vs adoption of new ideas to grow the organization. No real opportunity to grow due to pre-determined favoritism. Will ask for your opinion but clearly only interested if it matches the narrative. Reduced labor in the stores by 50% then said don't blame reduced staffing on low morale and 150% increase in shrink. All of which directly aligned, chronology.

Explore other reviews about Guitar Center

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible with hours working.

Cons

Difficult to stray away from Hal Leonard curriculum sometimes, but may be different now.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sweet deals and discounts Coworkers are very pleasant to work with Good as extra income Good for aspiring musicians to network with experts of the industry

Cons

Obsolete softwares Scheduling system software that is thenmost imperative tool as of it will be the backbone of a lesson lead for your team of instructors success it's also somewhat obsolete amd constantly crashing both IT and Upper management are aware. IT is very diligent and pleasant to work with but Upper management expects their lessons lead to work and deliver at 100% capacity while they continue to have an operating system that only works at 75% capacity, just beware of that and if you're willing to work under those conditions. With that put there go at your own discretion. Nobody gets Christmas/winter holiday vacation time off, also go at your own discretion on that one especially if you have kids and family looking for work-life-balance.

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