Pros
Great people to work with from the peer level down
Cons
Absolutely everything you can think of. The company is severely broken and in a downward spiral with executive leadership that refuses to listen to any ideas or feedback what-so-ever. The level of micromanagement is crippling to the field from the RVP’s down to the stores. Their answer to everything is to push more executables down, with no labor left in the stores to complete virtually any tasks let alone take care of customers. DM’s are not valued what so ever and are replaceable in the eyes of the executive team. We are ran like a grocery store, which is the farthest from our retail business model. The management committee thinks they can “technology” their way out of the downward trend of horrible sales. This is not and will never be the case in a business that is a customer relationship, commission driven business. Executive leadership is panicking with the new investors and do not know how to get out of the current downward trend. Here’s a thought, stop bringing in outside talent that is incapable of helping and allow the homegrown talent to help, let us do what we do best and stop inventing new tactics that won’t ever work. You have all you need, simply the business and let us run.