Gear Advisor, Guitar Center - Gear Advisor Guitar Center Employee Review

1.0
Oct 6, 2023
Recommend
CEO approval
Business Outlook

Pros

If you are a musician, you get to work in a professional setting "dayjob" where you are often interacting with other musicians. Also, if you're a musician who can't get a day-job elsewhere due to your "look" not fitting in with corporate America, they're looking for 100 of you, so they can find the several that are hardcore salespeople; most of the rest are gone within a year.

Cons

This position is advertised to prospective new employees as a "customer service" job, but is in actuality a grueling telephone-spam hardcore sales job where management does not set specifically designed dollar goals for you to reach, but uses a very weirdly secretive internal formula to determine who gets commission and who doesn't, graded on a curve, where 50% of staff will NEVER qualify, so WORK HARDER, SELL MORE. There is huge turnover at this position due to the ever-present threat of job insecurity hanging over the heads of most of the staff, like some crazy corporate Sword of Damocles. If you're a musician who is absolutely desperate for a day-job, or if this sounds like your idea of fun, this is the job for you.

Explore other reviews about Guitar Center

5.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

1.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

See reviews by: Helpful|Rating|Date|All