fun before the shift - Sales Associate Guitar Center Employee Review

3.0
Apr 19, 2011
Recommend
CEO approval
Business Outlook

Pros

gear is fun to work around team members are close and work as a family in store management is excellent great gear discounts

Cons

As a top sales performer during my tenure at GC, I found that even by living the culture, breathing sales and running yourself ragged, you still only came out just a bit better than average. Even , though I loved my managers, it was hard not to get mad on a slow day, when due to their ability to sell "anywhere on the floor" , they would jump on customers as they came through the door. Not a huge deal, but combine that with a constantly changing bonus system and horrid Upper management ( My district manager didnt know my name and I was a top sales performer) and you have a recipe for disenchantment. And it seems that as of now they are making it even harder to make a buck with a cut in percentages for new hires.

Explore other reviews about Guitar Center

5.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

1.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

See reviews by: Helpful|Rating|Date|All