Kicked to the Curb - Anonymous employee Guitar Center Employee Review

2.0
Jan 21, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great for those who love music or play an instrument, discounts on gear, and company organized music events, and a pretty cool corporate environment depending on which business unit you are in.

Cons

Little focus on the people, more about bottom line - EBITA. Poor management and lack of trust from Senior Management - PMO and IT leadership. They post lots of jobs because there is a lot of turn around. Could be a great place to work but it is not.

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5.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Got to work with so many people

Cons

Long hours during holidays were rough

1.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

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