A once great company that has lost its way. - Customer Service Manager Guitar Center Employee Review

2.0
Jan 31, 2016
Recommend
CEO approval
Business Outlook

Pros

You will work with the best people you will ever meet. Working in an environment around cool people and cool gear!

Cons

The compensation is very poor and there is no respect or appreciation for tenure or experience. This company has lost its way.

Explore other reviews about Guitar Center

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

You get a good discount

Cons

You work retail, which is difficult

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sweet deals and discounts Coworkers are very pleasant to work with Good as extra income Good for aspiring musicians to network with experts of the industry

Cons

Obsolete softwares Scheduling system software that is thenmost imperative tool as of it will be the backbone of a lesson lead for your team of instructors success it's also somewhat obsolete amd constantly crashing both IT and Upper management are aware. IT is very diligent and pleasant to work with but Upper management expects their lessons lead to work and deliver at 100% capacity while they continue to have an operating system that only works at 75% capacity, just beware of that and if you're willing to work under those conditions. With that put there go at your own discretion. Nobody gets Christmas/winter holiday vacation time off, also go at your own discretion on that one especially if you have kids and family looking for work-life-balance.

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