Horrible Moral - Store Associate Guitar Center Employee Review

1.0
Feb 16, 2016
Recommend
CEO approval
Business Outlook

Pros

not a thing I can think of that exists anymore that hasn't been taken away except for the fact that I am still employed - for who knows how long until the ship finally crashes.

Cons

After a decade of service to this company I no longer feel appreciated. My sacrifices of relocating seem to be unimportant and my tenure a non-point. The new garde has virtually laid off/fired just about everyone with talent and experience in favor of "restructuring" - which is just a polite way of saying "bringing in cheaper help". Complete disconnect between what the corporate office and senior managers "think" store managers should be doing and what is actually achievable in this business model they have created. More things to do than humanly possible - and unreachable bonus goals to boot. Morale is at an all time low. Every manager I know working for the company right now is looking to jump ship. No trust left between store personnel and those above. A real mess.

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Jul 16, 2025
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CEO approval
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Pros

Management takes good care of you

Cons

No complaints that I can think of

1.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

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