Lack of support and fair pay - Repair Technician Guitar Center Employee Review

2.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good discount and cool coworkers, fun working environment being around guitars.

Cons

Pay is abysmal, poverty level wages with terrible raises. The management and corporate leaders are completely out of touch with the reality on the ground in the stores. You will be understaffed and asked to do things outside of your job. Expectations are extremely high, with near impossible standards to meet, all while being tasked with extra work outside your job that will ruin your metrics in sales and commissions. Don't expect any support from upper management, they don't care about you and you're on your own. Training is a joke, communication is poor, and customers are unbearable sometimes.

Explore other reviews about Guitar Center

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible with hours working.

Cons

Difficult to stray away from Hal Leonard curriculum sometimes, but may be different now.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Sweet deals and discounts Coworkers are very pleasant to work with Good as extra income Good for aspiring musicians to network with experts of the industry

Cons

Obsolete softwares Scheduling system software that is thenmost imperative tool as of it will be the backbone of a lesson lead for your team of instructors success it's also somewhat obsolete amd constantly crashing both IT and Upper management are aware. IT is very diligent and pleasant to work with but Upper management expects their lessons lead to work and deliver at 100% capacity while they continue to have an operating system that only works at 75% capacity, just beware of that and if you're willing to work under those conditions. With that put there go at your own discretion. Nobody gets Christmas/winter holiday vacation time off, also go at your own discretion on that one especially if you have kids and family looking for work-life-balance.

See reviews by: Helpful|Rating|Date|All