We all know they’re going downhill and fast - Lessons Lead Guitar Center Employee Review

1.0
Jul 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Employee discount, most coworkers are amazing people

Cons

How do we even begin? This place has been slowly chipping away at labor and commission and putting unbearable pressure on staff to produce more and more and more. It’s never enough! Meetings consisted of corporate trigger words and regurgitated nonsense on a weekly basis, essentially monkeys ooing and aaahing “ooo loOK biG nUmBur, vErY NiCE (clap clap)”. We need 3 completely different systems to do one simple task and it’s embarrassing to have billionaire company with such antiquated systems, the new systems suck too don’t worry! Stupid little updates that no one asked for yet the ONE function we did ask for over and over again for years is unattainable for some reason apparently. Ask yourselves why only 3/15 stores have your arbitrary minimum number, it’s because it’s impossible to actually do business with you! You rely on the perfect scenario that only exists in your head to pan out with real lives, it’s insane! I also had the laziest store manager in existence. Would sit in their office all day and look at gear and cars they wanted, always taking personal calls. Would complain that no one had their work ethic but they’d do everything to get out of doing anything. Severely misunderstands what a store manager actually means; you’re gonna have to burn sometimes, you’re gonna have to pick up calls and make sales too. Especially when there’s 1 person on the floor.

Explore other reviews about Guitar Center

5.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Management takes good care of you

Cons

No complaints that I can think of

1.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discounts are the biggest reason why people work here, as the discount is really good.

Cons

Your experience working at Guitar Center will largely depend on which store you work at. Some stores have a good management team and employees and are fun to work at. But a lot of stores do not have a qualified management team and they have a staff that is not fun to work with. My location needed a new store manager and instead of promoting the ops manager who knew the store better than anyone else and was with the company for 15+ years working at multiple locations, corporate instead promoted a customer service lead who had been with the company less than 2 years and didn't have management experience. These are the people that corporate decides so often to run their stores.

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