Meh - Customer Support Gymshark Employee Review

1.0
Jan 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Clothing Discount, co-workers, work from home

Cons

Communication skills from top to bottom, hiring over qualified individuals with a promise of growth opportunities with no actionable steps or possibilities to grow, immediate contradiction of “values” at the first sign of struggle i.e. putting family first (this should also include your staff), expectation to live in a metropolitan area for most positions that could be done remotely, providing a “competitive pay” while expecting “world class results”

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Gymshark Response
3y
Thank you for taking the time to leave this review, we appreciate it! We are incredibly sorry that we couldn't have made your experience working at Gymshark more positive. We truly believe our core values are clear and strong in our new business plan, which is in the process of being cascaded throughout the business. However, we would love to discuss the points you have raised in more detail. If you'd be up for a conversation about these areas, our People team would be happy to listen! If you drop them a email on glassdoorresponses@gymshark.com someone will be in touch. Thank you again.

Explore other reviews about Gymshark

5.0
Jan 24, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gymshark really sticks to its core values. The people are awesome and great to work with. Excellent work-life balance.

Cons

As a UK-based company, working in the United States is tough sometimes. We often get information late from our UK partners. The company definitely needs to build out its US office more and add more vital job functions.

1
3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

uniform allowance was really great

Cons

managers do not trust employees and micro manage

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