Pros
1.) Benefits. Benefits. Benefits. I have explored my fair share of Pharmacy jobs within hospital and retail systems. HEB has, hands down, the number one healthcare insurance and 401K/private stock benefits. 2.) When working in a location that abides by the "Bold Promise," you are guaranteed to feel like you matter, your position matters & management cares about its team, not just its teams' metrics output. 3) 10%-25% off Own Brand items throughout the year.
Cons
1.) Toxic Pharmacy work environments. There is a clique mentality within the Pharmacy Realm of HEB. I have been an employee for ten years, and I have worked at several locations, all with the same issue: social hierarchy. I have known partners who utilize HR and Ethics to help resolve bullying and ostracization, but they get "pushed out" in one way or another by the Pharmacy team after the investigation resolves. It goes all the way up to regional and corporate levels. Pharmacists and Technicians who have been with the company for 20+ years basically can do whatever they want, which results in turn over and constant technician transfers. HEB Pharmacy is all about name dropping and who you know. 2) Unfair and differing job expectations for the same job position based on efficiency, no change in compensation. Most Pharmacies have their "all stars." AKA the seasoned Technicians who run circles around and produce the most work throughout the day. They also have their "Minimalists" who work at the bare minimum efficiency pace and still get compensated the same. On the busy days, it can be very frustrating to realize you are doing 4 to 5 times the work, with no compensation. 3) Raises and Pay caps. Pay caps were established long ago in healthcare, for what reason? HEB Pharmacy has caps on Technician pay so job growth is minimal after so many years. Covid took a toll, as a result HEB boasted a 6% raise across the board and labeled it as "Partner Appreciation." The reality is it was a Cost of Living minimal raise to keep HEB competitive & interesting. 6% of $20 an hour is $1.20. It wasn't much of anything but a self marketing tactic.