Relaxed environment but poor communication and pay issues - Retail Assistant H&M Employee Review

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- Relaxed working environment - Offered shifts during my university Christmas break - Flexible shifts/ability to shift swap

Cons

- Poor digital communication from management - Was underpaid by accident on one occasion and management were uncontactable, no easy access to HR contact details, took 4 months to be repaid correctly

Explore other reviews about H&M

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work enviroment, not toxic

Cons

Bad work enviroment, very toxic

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

Cons

Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

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