Strong Brand, Weak Leadership and Organisational Structure - Anonymous employee H&M Employee Review

2.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good exposure to retail HR operations and opportunities to build strong employee relations, business partnering and problem solving skills in a fast paced retail environment. Supportive colleagues at store level.

Cons

Unclear organisational structure, inconsistent leadership, limited transparency in promotion and talent decisions, unclear accountability, and a workplace culture that would benefit from fair and transparent career progression and stronger collaboration.

Explore other reviews about H&M

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work enviroment, not toxic

Cons

Bad work enviroment, very toxic

3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits even for part-timers is a huge win! Sick leave, vacation, and community days. Nice management and really friendly coworkers. Decent employee discount. Diverse and welcoming environment.

Cons

Very stressful work environment considering the low pay. Poorly managed and operated. They clearly try to run lean and do as much work with as few people as possible. Very unprofessional overall and a lot of greenwashing.

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