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      H&R Block

      Engaged Employer

      H&R Block reviews

      Don't work here! - Tax Associate H&R Block Employee Review

      1.0
      Jan 23, 2026
      Tax associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Chance to utilize skills and room for advancement

      Cons

      I had to take the Experienced Client Care Training Course 3 times. the last time through Microsoft Teams for 8 3 hour sessions a waste of time. The software system that this company uses is too complex and duplicate. Management dictates the correct answers on practice tax returns. even if I accurately enter the data. They will not accept alternative methods to prepare returns. Local management does not communicate well. I can't wait to leave immediately and work somewhere else!

      Explore other reviews about H&R Block

      5.0
      Jun 28, 2026
      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved my team, great skill to have and career adavancement.

      Cons

      Hectic routine, difficult client can cause a lot of issues.

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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