Fine - Tax Consultant H&R Block Employee Review

4.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible work hours Low barrier to entry in terms of qualifications Not too demanding as long as you know your stuff Good job title for resume for what the work actually is Minor mistakes are tolerated and not looked down upon, especially if new

Cons

Lack of any real on the job training Overly "friendly" managers Strange obsession with KPI based on how much customers pay which for the most part is out of your control Shady sales tactic with the Fee From Refund which managers "knudge" you to sell in underhanded ways to uninformed customers

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H&R Block Response
4mo
Thank you for leaving your review. We’re glad to hear you’ve found flexibility and support as you’ve grown in the role, and we appreciate the thoughtful feedback on training, coaching styles, and client‑service expectations.

Explore other reviews about H&R Block

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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