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      H&R Block

      Engaged Employer

      H&R Block reviews

      Overall my experience was ok. - Anonymous employee H&R Block Employee Review

      2.0
      Jul 19, 2011
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The tax professionals are very dedicated to their clients.

      Cons

      Guidelines change quickly mid stream. Often the directions for change one arrived after change two had been initiated. There is very little proformance evaluation until a person has done something wrong. Basic evaluations were done by self and reviewed by leaders 2 -3 months later. Feedback is after season is completed and has very little to do with actual proformance more the bottom line. If you had a good year with increase in clients you were rated highly, if you had a bad year you were rated poorly. The evaluation did not address actions or reasons for the outcome.

      Explore other reviews about H&R Block

      5.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work during tax season

      Cons

      Not available year round for most employees

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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