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      H&R Block

      Engaged Employer

      H&R Block reviews

      I enjoy working here - Assistant Team Leader H&R Block Employee Review

      4.0
      Feb 26, 2026
      Assistant team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      I like my office co-workers and pod. Clients are mostly nice with a few bad apples but we've had a few customers come in and give us food which is very kind. We do our best to server everyone and close holds while starting every return.

      Cons

      I don't love how upset people get with calling campaigns I get yelled at or hung up in daily and it's mentally taxing sometimes. I also wish the pay was more 20$ an hour is nice but since its seasonal I basically have to file for unemployment which I'm not excited about : ( I would like to have a stable year round job, which I believe the company is moving towards but I would like that now and not later. I will have to find a new job in this extremely cut throat market and I'd like to not have to do that but I will.

      avatar
      H&R Block Response
      4mo
      Thank you for sharing your experience with us. We’re glad to hear you enjoy your team and the clients you support, and we appreciate your dedication to delivering great service. Your feedback about seasonal work, compensation, and calling campaigns is valuable as we are always looking to better the associate experience.

      Explore other reviews about H&R Block

      5.0
      Jun 28, 2026
      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved my team, great skill to have and career adavancement.

      Cons

      Hectic routine, difficult client can cause a lot of issues.

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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