Not the friendliest place to work at - Tax Professional H&R Block Employee Review

2.0
Mar 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours Training production environment

Cons

You never feel that you belong to the place management cares about how much you sale pre paid credit cards management wants employees to work faster not perfect

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H&R Block Response
3mo
Thank you for sharing your experience. We’re glad to hear you found flexibility and training helpful, and we appreciate your feedback around belonging, sales expectations, and quality standards. Your feedback is important to us as we are always working to improve support and the overall experience for our tax professionals.

Explore other reviews about H&R Block

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers in the office

Cons

Low volume of tax returns

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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