Clown show - Tax Analyst H&R Block Employee Review

2.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The work suited my temperament and was good money for extra stuff

Cons

I went to work at H&R Block this morning. Absolutely my final day. I come in, turn on the lights, unlock the doors, check my email and my appointment manager. I'm scheduled until 3, there's another guy scheduled to 430. Then a third guy comes at 430 and finishes the day. None of us have appointments scheduled today, but if Block wants us there, fine. Except the other guy doesn't show, and his client comes in looking for him,. I text the manager to see if she could reach him. By the way, I've dressed down, wearing black jeans and a polo. I soon get a call from the manager, within 15 minutes, telling me they decided to just close it for the day. His client had left by then, tired of waiting, but another client came in. Then he called and said he'd be up in ten minutes. Now I don't need to be there at all, except to wait for him to come in. He can close up. Right after hanging up, I get a schedule update. No hours scheduled for today's date. So I delayed sleeping, came in when I didn't need to (except I was scheduled), and wound up with an hour of work today. You know I went straight to sleep when l got home.

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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