Flexible schedule, but training is lacking - Tax Associate H&R Block Employee Review

3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, and if anything comes up, they will make sure someone covers shift.

Cons

Training is almost nonexistent and if you don't know much about taxes.... oh well.

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H&R Block Response
3w
Thank you for your feedback. We’re glad you appreciated the flexible schedule and team support. We also hear your concerns about training and its importance, especially when you’re newer to taxes. Your feedback is valuable to us, and we’re committed to improving. We’ll be sure to share this with the leadership team.

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5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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