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      H&R Block

      Engaged Employer

      H&R Block reviews

      It was my first job during high school and was actually an amazing experience to have. - Client Services Professional and Receptionist H&R Block Employee Review

      4.0
      Oct 5, 2011
      Client services professional and receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      They were flexible with working with me on my school schedule. The pay was amazing, at the time most of my friends were making minumum wage and I was making significantly more. I'm sure in these economic times they are a bit more tight with their payroll but I have no doubt they are still competitive. It was amazing experience to add to my resume, I am still surprised at how respected they are within their field and the diversity of career options I've had with this customer service experience.

      Cons

      I've noticed there is a lot of red tape as far as things having to be done a certain way. I think a lot of this has to do with the legality of working in a tax office, but I think there should be some more flexibility in the system.

      Explore other reviews about H&R Block

      5.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work during tax season

      Cons

      Not available year round for most employees

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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