Ok but what your hours! - FIRST YEAR TAX PROFESSIONAL H&R Block Employee Review

4.0
Mar 7, 2017
Recommend
CEO approval
Business Outlook

Pros

I've been working at this company for four years, the first three as a CSP, and now as a First year Tax Pro. Over all I like it, the company is very supportive of my education as a tax pro and even pays for my PTIN and Oregon Tax Preparer's license.

Cons

Compensation for first year tax pros isn't that great, I'm only earning $11/hour, with no commission, the same as when I worked as a CSP last year. You don't start getting a good paycheck until your second year as a tax pro. Also we are constantly being compared to what we did on the same day last year, and woe if we don't meet or exceed our target! Even though my office has always met its goals at the end of the tax season it's the day to day monitoring that really gets annoying. Also it is not uncommon for me to be scheduled seven days a week, give them an inch and they'll give you a mile.

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5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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