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      H&R Block

      Engaged Employer

      H&R Block reviews

      I love working for H&R Block. - Client Services Professional and Receptionist H&R Block Employee Review

      4.0
      Jun 10, 2017
      Client services professional and receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The H&R Block I work for I have an amazing boss and general manager. As long as you communicate with them they will help the best the can. Very flexible work hours, and wonderful team. Most of our clients are very polite and respectful. I really joy meeting new people and seeing our clients for the past 15 years.

      Cons

      Sometimes the clients can be rude but, it doesn't happen very often and as long as you listen to the issue at hand it calms them down.I wish that the receptionist were allowed to answer the basic tax questions.

      Explore other reviews about H&R Block

      5.0
      Jun 8, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, career growth, compensation, and coworkers

      Cons

      Benefits, workload, and health care plan

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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