Working at H & R Block is terrible. - Tax Professional/Office Manager H&R Block Employee Review

1.0
Aug 24, 2017
Recommend
CEO approval
Business Outlook

Pros

The friendships you make with other employees is nice.

Cons

The pay is awful. The company itself is too demanding and asks way too much of you. Example giving you no other choice but to extend your daily hours work from say 9-5 to 9-9. They spend millions a year on management companies to to tell us what to do and pays their staff minimum wage and charge their client huge prices. It's like the upper management in Kansas City is pocketing all huge bonuses and paying their employees horribly. The upper management micro manages to an extreme. The employees are supposed to market daily. It's very tacky like stand on the corner and hand out flyers, go to parades and hand out flyers, talk up taxes with all you encounter always. Every year tax pros come back they are paid less than the last year, 80% of lasts actual pay.

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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