HR Block:minimal pay, minimal job satisfaction, minimal professionalism. - Tax Associate H&R Block Employee Review

1.0
Feb 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Very good introductory tax class. It is not required that you work for Block to take these classes so I guess there is really no good reason to work for Block.

Cons

it starts with a group interview. There is a room with approximately 20 people who will answer two questions in turn. This is a most unprofessional approach to hiring. With less than 2 days notice you are required to attend an 11 session mandatory training program called Skills for Success. This program is nothing more than a promotion for their very high cost Refund Antiicipation Loans and other similar products. Following this class, you are assigned to your office. You are then required to post your commitment hours. These are hours that you are ready and willing to work. You are assigned a work schedule that changes on an almost daily basis. If you have committed to 35 hours/week you may end up with only 4 scheduled work hours, meanwhile keeping your commitment hours free as you might get a phone call asking you to come in. Preparers work on Tax Preparation case studies when the season starts. There is an answer sheet that is provided to check your work. These answer sheets are not always correct and can lead to confusion. Some of the senior preparers are quite good and others are minimally qualified to prepare returns that their skill level indicates they are qualified for. Clients are assign to preparers by request or skill level.. This allows very little opportunity for new preparers to obtain clients. After 7 weeks of you are either kept on as an employee with no hours or scheduled to work further.

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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