Unprofessional and rude - Tax Associate H&R Block Employee Review

1.0
Apr 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Easy to complete taxes on the software. If you have a simple W2 then any monkey can fill it out. The tax associates do take tests and continue education.

Cons

-Pay is just a little above min. Wage -People Center is rude when call -expect unprofessional people in the office that are always gossiping about someone. -office manager likes to start drama and doesn't understand tax stuff. Look for the office manager to always ask help from another. --If customer gets a tax letter, the company wants to charge them $100 just to read the letter unless they pay the 'peace of mind.' -It costs employees $20 to take tests and needed courses to work.

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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