pretty decent - Anonymous employee H&R Block Employee Review

3.0
Oct 12, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pay goes up a quarter every tax season, and as long as you have a good manager, which I was blessed with, it can be pretty nice.

Cons

Hated how the company kept changing the phone script, and clients could be a*$holes especially when they really don't understand taxes. Sometimes feel that the higher ups don't realize it's not that easy to get folks to come into the office and pay for returns.

Explore other reviews about H&R Block

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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