Worst company ever to work for - Associate Store Team Leader H&R Block Employee Review

1.0
Apr 9, 2020
Recommend
CEO approval
Business Outlook

Pros

friendly staff and hard workers

Cons

Minimum to no pay for how many hours you work, company as a whole doesn't care about you or your health, charge way to much for clients, push call campaigns to hard, tax pros don't know what there doing and barely want to deal with clients. Also the headquarters in Kansas City micro manages all offices even though they don't know what is going on, super unprofessional as a whole.

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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