Pretty good - Front Desk Receptionist H&R Block Employee Review

4.0
Mar 29, 2021
Recommend
CEO approval
Business Outlook

Pros

As a college student, once you're done attending clients and doing other office work, if you bring your material you are pretty much free to do your work until your attention to work is needed again.

Cons

Sometimes the clients who come in come in at great amounts or are a hassle but it is typical of a customer service job so its to be expected.

Explore other reviews about H&R Block

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers in the office

Cons

Low volume of tax returns

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

See reviews by: Helpful|Rating|Date|All