No incentives - Office Manager H&R Block Employee Review

2.0
May 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Its a good part time job if you want to make a few extra dollars in the winter.

Cons

There aren't any solid incentives to work there. H&R Block has a program in place that attemps to encourage incentive by the opportunity to increase your pay rate each year based on your continuing education with them, there is complex percentage system for people on commission. However, if you work for a Block franchisee, they don't have to implement this system and can just put you on a straight wage in order to save themselves money. I don't think this is a good practice because it does not attract highly skilled and motivated individuals.

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5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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