Covered multiple states/regions. - Field Human Resources Manager H&R Block Employee Review

3.0
Jun 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Has some good people who are very dedicated to their jobs. HR is seen as an asset in this organization. Traveled to support various locations is nice. During the tax season (January-April), you are very busy. Things calm down after mid May, so you can catch your breath. You will never be bored in this posiiton.

Cons

Business is trending downward. With the advent of Turbo Tax and being able to do your own taxes at home online, the business model of coming into an H&R Block office to get your taxes done is becoming obsolete and very expensive, relative to the software that Inuit provides (TurboTax). If you are interested in working for Block, you need to keep this in mind. Layoffs have occured over the recent years and this is the reason why H&R Block ishas been losing business.

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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