Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      H&R Block

      Engaged Employer

      H&R Block reviews

      Great place to work for a seasonal job - Client Services Professional and Receptionist H&R Block Employee Review

      5.0
      Jun 30, 2010
      Client services professional and receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really enjoyed the people that I worked with. Everyone was friendly and helpful which is a big plus. I also enjoyed working with clients and making sure things ran smoothly.

      Cons

      I didn't like the fact that we had to clean the bathrooms. The corporate office would make silly chances in protocol mid-tax season which caused a lot more work for the CSPs. I don't think they really knew what it was like to be a an office. I did like my particular office though.

      Explore other reviews about H&R Block

      5.0
      May 30, 2026
      Seasonal tax preparer assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      A very good environment for employees

      Cons

      I did not note any cons working here

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

      See reviews by: Helpful|Rating|Date|All
      Related searches: H&R Block jobs | H&R Block salaries | H&R Block benefits | H&R Block interviews | H&R Block conversations
      H&R Block reviewsH&R Block Client Services Professional and Receptionist reviewsH&R Block review