Pros
You can choose your own hours, and get to keep up with your client base. You really get to help people save money and teach them healthy habits to prevent paying more in taxes and budgeting for the future year. That aspect is rewarding.
Cons
They are putting more and more responsibility on the office managers and tax pros. It is becoming more of a corporate retail environment focusing on revenue. That is important, but they just don't pay the office managers enough for all the new responsibility. They want to be "year round" but don't want to pay office staff for year round to make them valued, and their skill valued. My biggest issue is I have over performed, led my teams to double digit growth repeatedly, and have no career path. They are hiring District General Managers more from the outside and not valuing the team that has been serving them for years and years. It is a sad problem and they will lose my expertise leadership to another company. And I really do love my job and my clients! The only reason I can't give them a 5 is I really want growth path and opportunities. Very few full-time opportunities at this company as it is seasonal, and I have yet in my 10+ years see anyone that started as a tax pro move up past office leader/manager and it isn't because there are not people, GOOD , GREAT people that want to!