Great training program – Dying industry - Tax Associate H&R Block Employee Review

2.0
Dec 1, 2010
Recommend
CEO approval
Business Outlook

Pros

They have a thorough and comprehensive training program that seems to be able to prepare just about anyone to prepare taxes. Flexible hours, office can be fun if you get assigned to the right one. Too bad the home tax software is so easy to use that most people are doing their own taxes now (good for taxpayers, not so good for paid tax preparers).

Cons

Training program and progression system seems to be too rigid – does not consider past experience / education very much when you begin with company. If you return to work for them over multiple seasons and build a solid client base, you might get paid well; however, if you leave the area and your client base, you have to start from square one again (and pay at square one is ridiculously low).

Explore other reviews about H&R Block

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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