An Unorganized Behemoth - Tax Professional H&R Block Employee Review

3.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

H&R Block is the #1 company in tax preparation. If you want to demonstrate your tax knowledge and expertise, this is the place to be. There is a sense of family in most retail offices and you can't beat the tax training you'll receive.

Cons

H&R Block, after 50+ years in the business has a difficult time figuring out how to communicate information to employees and compensate employees fairly. It's a race to accomplish everything that needs to be done to be ready for business before doors are flung open on January 2nd each year. Organization is horrible. Benefits are almost non-existent (although better than before) for seasonal employees.

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5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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