Hrblick not the best employer - Master Tax Advisor H&R Block Employee Review

1.0
May 2, 2023
Recommend
CEO approval
Business Outlook

Pros

I like helping clients with their return and helping people resolve their IRS issues.

Cons

They take away your bonus for working overtime. They call it overtime true up. But yet overtime is required to see all the clients. The extra time required for complex returns is not factored in to scheduling so we are i rescheduled and create backlog. Thus helps lend it self to overtime. It’s almost like stealing back your compensation to the extent that bonuses are part of compensation but they create the conditions requiring overtime. They monitor productivity. But the method used assumes we are just data clerks tapping information into tax software. I am in the verge of leaving. With two masters degrees and an enrolled agent I can do better with my own ERO

Explore other reviews about H&R Block

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a job and I hear they will hire anyone if you pass their tax class which they will most likely pay for because they treat their employees so bad that people drop like flies.

Cons

Only one bathroom at our location which is in a shopping center. Distract Manager does not care if you are a woman. He purposely schedules you alone and the creepy clients are allowed in the back room without supervision. I just had a client walk in on me because they refused to fix the lock until they sent someone back unattended in this creepy back hall way that goes to our restroom,. Sorry that happened to you, we fixed the lock but letting clients unattended in our back took and back door unattended is ok. That’s the email I got back from this dm.

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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