Not a recommended place to work long term - Program Manager H&R Block Employee Review

2.0
Oct 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Some of the technical people are supportive and have great level of knowledge. The first year or so is great and management just lets you implement your contributions.

Cons

Upper management has no interest in employees success and is overwhelmingly narcissistic. They will actually ask you for you can do for them, personally, rather to ask how they can help you empower you to succeed. Everyone is working in a silo with fear of being the target for the next firing round. People managers have limited skill set and will call you out on using technical terms. They constantly fire people for almost no reason. If you have any technical knowledge you'll have a target on your head to be fired.

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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