has been more positive in prior years - Tax Preparer H&R Block Employee Review

2.0
Mar 5, 2011
Recommend
CEO approval
Business Outlook

Pros

seasonal work nice second job access to education is great, the Tax Institute is really great.

Cons

low pay for the skill set expected, you can earn as much at a big box retailer. They put alot of pressure on you to do their marketing for them. New business strategy every year because of the high turnover of senior management. Offices and office managers will show favoritism because their bonus is based on office performance I think. New tax preparers sit around and watch the long term preparers get the customers and the bonus while you get questioned why your not preparing more returns. Then we are left to apologize to a client when a more senior and skilled (?) preparer consistently made mistakes that shouldn't have happened. After correcting the prior years (at no charge) you might get to do their current year. You have a better chance of "selling" peace of mind to them after that experience.

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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