Has its ups and downs - Software Engineer H&R Block Employee Review

3.0
Feb 17, 2016
Recommend
CEO approval
Business Outlook

Pros

I work as a software engineer and on the grass roots level we seem to have a great sense of teamwork with our peers that are located within the corporate office. My manager seems to have a very good understanding of the problems we face and is open to suggestion. Our group's director is also very approachable and always wants to do the right thing.

Cons

There are NUMEROUS technical problems that have had a huge impact on our products as a result of poor decisions from upper and middle management. Most of them do not have a technical background. There seems to be a veil cast between them and the most senior leadership about where the problems stem. If the explanation it isn't what they want to hear, it gets covered up and/or sugar coated.

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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