Low pay, Good support - Tax Specialist II H&R Block Employee Review

3.0
May 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Good discounts for clients available, flexibility in working hours during tax season, good training for office processes.

Cons

Terrible culture in office between employees, low pay, unexpected pay cut for preseason work, cliquish culture from one office to another. Other tax preparers spend as much time cutting each other down as they do preparing taxes. Management allows this behavior to continue.

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H&R Block Response
1y
Thank you for taking the time to write this review. We're glad to hear you’ve found value in the training, flexibility, and client support resources. Your concerns about compensation and workplace culture are important, and we’ll continue working to foster a more respectful and collaborative environment across all offices.

Explore other reviews about H&R Block

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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