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      H&R Block

      Engaged Employer

      H&R Block reviews

      It's retail! - Office Manager H&R Block Employee Review

      3.0
      Jun 6, 2025
      Office manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoyed the flow of the day even around mid April! It was busy but not overwhelming in the office that I was in.

      Cons

      I did not realize it was a retail business - which has a whole different flavor than professional. The people who have been with HRB for a long time have noted that the culture has changed - they used to pour more into their employees and take care of them; now the employees take care of employees.

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      H&R Block Response
      1y
      We appreciate you for sharing your experience and observations. We're glad to hear you enjoyed the pace and structure of your workday, even during the busiest parts of the season. Your feedback about evolving culture and the importance of hands-on support is appreciated and will be shared as we continue to focus on strengthening leadership engagement and employee development.

      Explore other reviews about H&R Block

      5.0
      Jun 8, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, career growth, compensation, and coworkers

      Cons

      Benefits, workload, and health care plan

      4.0
      Jul 6, 2026
      Tax associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

      Cons

      The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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