Ups and downs - Seasonal Tax Preparer H&R Block Employee Review

3.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

There is a core group of people who have worked at HRB for many years, and I found most of them to be supportive and professional. I noted a sense of pride among the long-time employees. I liked the flexibility in terms of scheduling shifts as a seasonal tax preparer.

Cons

There seemed to be a lot of technology issues. The phone system was antiquated and unreliable. Software problems were prevalent. More important than the tech challenges, I felt the company was overly-focused on profit. Yes, it's a for-profit enterprise, but there comes a point where the emphasis on money-making is too evident. Base pay for tax preparers was pitiful, yet the charges to the customer often seemed unreasonably high. Where's all the money going?

avatar
H&R Block Response
1y
Thank you for sharing your feedback. We're glad to hear you appreciated the support from long-tenured colleagues and the flexibility of seasonal scheduling. Your concerns about technology and compensation are important, and we’ll continue working to improve both our systems and the overall associate experience.

Explore other reviews about H&R Block

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed learning alot; they had great systems

Cons

Only temporary, would prefer permanent.

4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

See reviews by: Helpful|Rating|Date|All