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      H&R Block

      Engaged Employer

      H&R Block reviews

      Seasonal - Tax Research Analyst H&R Block Employee Review

      2.0
      Jun 28, 2025
      Tax research analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible with hours as long as you meet quota. Pay is decent for entry level.

      Cons

      • Expectations were not clearly communicated — meeting the “goal” was actually mandatory, not optional as implied during onboarding. • Emphasis is placed on quantity over quality. The company prioritizes the number of questions answered rather than the accuracy or helpfulness of responses. For example, answering 100 questions hastily (and potentially incorrectly) is valued more than providing 50 well-researched, accurate answers in the same time. • Little to no opportunity for full-time employment. The company’s structure depends on 90%+ seasonal staff, even at headquarters. Management will often imply that full-time positions are possible (if you work hard enough), but in reality, the business model relies on keeping workers seasonal to avoid providing benefits.

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      H&R Block Response
      1y
      Thank you for your feedback. We're glad to hear you appreciated the flexibility and entry-level opportunities. Your feedback regarding communication, performance expectations, and the seasonal structure is important and will be shared with the appropriate teams as we continue to evaluate how we support and engage our seasonal workforce more effectively.

      Explore other reviews about H&R Block

      5.0
      Jun 28, 2026
      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved my team, great skill to have and career adavancement.

      Cons

      Hectic routine, difficult client can cause a lot of issues.

      4.0
      Jul 6, 2026
      Tax associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

      Cons

      The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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