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      H&R Block

      Engaged Employer

      H&R Block reviews

      n/a - Tax Professional H&R Block Employee Review

      5.0
      Aug 19, 2025
      Tax professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      Extensive Experience: Over 800 million tax returns processed globally since 1955. Multiple Service Options: Offers DIY tax software, in-person filing, and hybrid solutions for flexibility. Strong Support: A+ rated customer service with live expert help and multiple contact channels. Security: Multi-layer protection including encryption and identity theft safeguards. Maximum Refund Guarantee: Promises to refund the difference if you find a larger refund elsewhere. Wide Physical Presence: 5,000+ office locations across the U.S. for face-to-face assistance.

      Cons

      Higher Cost: Typically 25–35% more expensive than budget competitors. Limited Free Tier: Only basic returns qualify, with significant restrictions. Extra Fees for In-Person Help: Face-to-face consultations often come with added costs. Performance Issues: Some users report slowdowns during peak tax season.

      avatar
      H&R Block Response
      10mo
      We appreciate your review and glad to hear you value the support, flexibility, and security we strive to provide. We also appreciate your feedback on pricing and performance, and we’ll continue working to improve accessibility and service quality for both associates and clients.

      Explore other reviews about H&R Block

      5.0
      Jun 28, 2026
      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved my team, great skill to have and career adavancement.

      Cons

      Hectic routine, difficult client can cause a lot of issues.

      5.0
      Jul 6, 2026
      Seasonal tax preparer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I could go on and on with an endless list of pros working for H&R Block but I list a few that stands out: 1. Management (Both in-office and district-wide) want to support your ability to build a book of business. Before the end of January, I was transferred to high traffic offices with better new-client potential. 2. Most senior and more experienced tax pros are willing to help and supervise you. 3. A great first job in a professional setting (Especially for someone who did not have the opportunity to do an internship). 4. Job helps you develop tax expertise as well as giving you call center, data entry, upselling, client service and financial advising experience. 5. If it's not your first tax season with the firm, you are eligible for an end of season commission (Depending on amount of revenue you brought to the company) in addition to the base pay you recieve as pay for weeks and hours worked.

      Cons

      It's seasonal. You are not eligible for a potential end of season commission if it's your first tax season. You also have to reapply before training begins again around 4th quarter of calender year (Although bear in mind this is due to the continuing education requiremnts of the tax preperation/ tax advisory field in general).

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