Good for beginners - slim prospects long term though - Support Analyst HCLTech Employee Review

2.0
Feb 24, 2020
Recommend
CEO approval
Business Outlook

Pros

If your new to IT industry and need a place to learn then many projects tend to be available for hire every month. Health Insurance is pretty decent. The project you end up on may be what convinces you to stick around for long. If being a call center analyst is your passion the expect plenty to do.

Cons

Regardless of the project - be cautious of your long term prospects here - best you can do is learn as much as you can and leverage that knowledge into a different company where you can negotiate a better pay. Don't let the health insurance fool you either - this can chain you to a dead end role as soon as the project is killed by C-Level management for poor business promises like unreasonable SLAs.

Explore other reviews about HCLTech

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment with good training

Cons

i don't see any cons , bcz its best

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a job that pays you money

Cons

Where do I even begin.... HCl is a company that will overwork and underpay you and never give you a raise. I was lucky to get a very competitive wage when I started that I felt like I deserved and I fought for that. However even that process they bait and switched 3 times offering higher amounts over the phone and then going back on their word and offering less and less each time until they finally sent me an offer letter. The entire company is inept at communication at any and all levels. You will never get a raise and any time you have any kind of issue or need management/HR to do anything for you results in being ignored. Additionally they will add and add to your roles and responsibilities and ask for the impossible and unreasonable. They get contracts by underbidding other MSP's and then hiring as few people on site as possible and refer the rest of the work to overseas workers that will never do any work and always kick responsibility back to you. If you ever get lucky and they are forced to actually do their job they show that they clearly have no idea what they are doing or talking about. All around a terrible company to work for. If your job role is getting outsourced to HCL, fight for a good salary up front because they will never give you a raise and try to look for another place to work as soon as you can.

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