Poor Management - Returns Processor HCLTech Employee Review

Responsibilites are unparallel to that of the client employees, HCL Management expects one outcome, the client company has a different expectation and because HCL management is not educated on the actual position, the employee looks foolish. HCL pay is 50% or more lower than the other contingent workers doing the same role. You cannot live a decent life on this pay. HCL Management is absent until the problem blows up in your face, then they tune in and OVER manage the situation...On several occasions I have been given emails to client management that place an HCL team member in the scapegoat position. When brought to HCL Managers attention we were advised that we did not understand the "over all scope" of the email. It was clear, HCL Manager was using several hardworking employees efforts as sacrifice for the client, when it was really the HCL Managers fault.