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      HCSS

      Engaged Employer

      HCSS reviews

      Good Management - Technical Support Analyst HCSS Employee Review

      4.0
      Dec 27, 2019
      Technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working environment is really good

      Cons

      Only 1 week PTO per year.

      avatar
      HCSS Response
      6y
      Hi there! Thank you for your review. I just wanted to clarify the PTO statement. I think there may be some confusion as every full-time employee gets 120 hours (3 weeks) of PTO per year in their first 5 years, which can be carried forward indefinitely. From 5-10 years of service, you get 160 hours/year, and 10+ years, 200 hours/year. If you have any questions about this please feel free to stop by. Thanks for being part of the best support department in the world! Thanks, Admir.

      Explore other reviews about HCSS

      5.0
      Jun 3, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing culture Great ability to move to roles Tech savy Remote Free lunch

      Cons

      None really at this time

      avatar
      HCSS Response
      1w
      Thank you for taking the time to share your experience! We're thrilled to hear you've enjoyed our culture, growth opportunities, and flexibility. Creating an environment where people can learn, grow, and build meaningful careers is something we care deeply about, so it's wonderful to know that has been your experience. We appreciate you being part of the HCSS team and helping make HCSS a great place to work!
      5.0
      May 28, 2026
      Revenue operations intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to learn and grow, they very open to questions so don't hesitate to ask. Very hands on with mentorship, ensure you are moving in the right direction.

      Cons

      no cons except the pay, but it's the typical salary for an intern.

      avatar
      HCSS Response
      2w
      Thank you for the review and for being part of the HCSS team! It's great to hear that the mentorship and learning opportunities made a positive impact on your internship experience. We believe some of the best growth happens when people feel comfortable asking questions and getting hands-on experience, so we're glad that was your experience here. We appreciate the feedback and wish you continued success in your future career endeavors!
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